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Salesforce cuts 4K jobs as AI takes over customer services
Salesforce has laid off 4,000 customer support employees as artificial intelligence takes on a growing share of its service operations.
Salesforce has laid off 4,000 customer support employees as artificial intelligence takes on a growing share of its service operations.
Salesforce CEO Marc Benioff rejects the predictions of widespread job displacement from artificial intelligence, arguing that AI agents augment rather than replace human workers,
Is AI coming for your job? “I have lost count of just how many times I have answered that question,”
Salesforce CEO Marc Benioff has made a striking revelation: artificial intelligence now performs between 30% and 50% of the work