Recent survey results from Robert Walters highlight that only 28% of Philippine HR leaders trust AI to make final hiring decisions independently, underscoring cautious adoption in the industry.
Kimberlyn Lu, chief executive officer at Robert Walters Southeast Asia, said, “While the initial phase of AI adoption focuses on automating routine tasks, the real work lies in strategic evaluation. Companies are taking a deliberate, measured approach to ensure these tools integrate effectively and ethically within their existing talent frameworks.”
AI in hiring
The report also found that almost half (45%) of large organisations are currently utilising it for HR tasks such as screening candidates, scheduling interviews, and generating job descriptions. Moreover, 65% of companies plan to invest in AI and automation technologies to support HR functions over the next two years.
“AI is reshaping the HR landscape by automating routine, high-volume tasks. This shift allows HR professionals to focus on strategic human-centric activities, such as employee engagement, change management, and high-level negotiations. The real value of AI lies in augmenting, not replacing, the expertise of human recruiters and HR managers,” Lu added.
AI limitations
According to the report, almost half (48%) of employers expressed concern that AI could compromise data confidentiality. Further, 30% recognise that AI’s algorithmic bias could lead to unfair conclusions, and 23% understand that AI can still make errors despite its ability to analyse massive amounts of data.
Robert Walters posits that companies in the Philippines are adopting a strategic, two-step approach that involves optimising AI tools for high-volume tasks while prioritising human supervision for critical decisions.