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How to make agentic AI work for your organization

How to make agentic AI work for your organization

Your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World sees Smart Answers explain how to make agentic AI work for any organization; identify which IT jobs AI will replace; and interrogate why it is so expensive to run AI on public cloud.

This secret for agents

Despite the hype, IT leaders tell us that there’s an approaching reset of agentic AI expectations. We recently reported that said reset may be underway, and now CIOs can get down to serious AI integration and production-grade implementations. We said that CIOs are looking to use agentic AI to execute tasks and orchestrate workflows going deep into enterprise processes, such as CRM, supply chain, enterprise resource planning, HR, finance, and more. 

This prompted readers of CIO.com to ask Smart Answers a more general question: how can they use agentic AI to drive positive outcomes for their organizations? According to our generative AI chatbot – fueled by only our trusted human journalism – the answer is to fundamentally change the way an organization operates.  

Organizations should automate processes and decision making. Empower systems to act independently, execute tasks, and make decisions with minimal human intervention. Augment human capabilities across functions including sales, customer service, HR, and IT.  

Simple, really. 

Will AI take your job?

As more companies cite AI as a main driver for layoffs, IT pros are left to wonder whether career anxieties are being realized, or the industry is simply adjusting to another new paradigm. This week we reported that AI is beginning to reshape the IT job landscape as layoffs rise

Unsurprisingly our readers had one question: will it affect me? Smart Answers has insights. 

Midlevel IT support, QA testing, and some software engineering jobs are seeing increased automation which means reduction in some roles. But there is good news: although companies are reducing legacy roles, they are also creating new positions focused on AI augmentation. 

Strap in. 

Source – https://www.computerworld.com/article/4016709/how-to-make-agentic-ai-work-for-your-organization.html

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