JPMorgan Chase has begun allowing employees to use its proprietary large language models (LLMs) to assist in drafting performance reviews, according to a media report. The bank’s internal guidelines emphasise that AI-generated content should serve only as a “starting point,” with employees ultimately responsible for the final submission.
With a workforce exceeding 3,00,000, the banking major expects the use of AI to significantly reduce the time spent on writing and reviewing employee evaluations — a task that often consumes thousands of hours across its global operations.
The initiative builds on JPMorgan’s growing AI infrastructure. The company launched its in-house generative AI platform, known as LLM Suite, last year and has since onboarded more than 200,000 employees within eight months of rollout.
In a recent interview with Bloomberg, CEO Jamie Dimon said the bank spends about $2 billion annually on AI development and integration — investments that are already delivering an estimated $2 billion in savings.
JPMorgan’s move reflects a broader trend among financial institutions adopting generative AI tools to enhance efficiency in administrative and compliance-heavy tasks, while maintaining a strong emphasis on human accountability and ethical oversight.
Source – https://www.bwpeople.in/article/jpmorgan-taps-ai-to-streamline-employee-reviews-577405