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Class action accuses Amazon of using HR systems to shortchange women

Class action accuses Amazon of using HR systems to shortchange women

Amazon is being accused of using its own HR playbook — job classifications, pay algorithms, and promotion rules — to systematically shortchange women. 

A class action filed on April 8 in the Western District of Washington (Srinivas et al. v. Amazon.com, Inc., Case No. 2:26-cv-01199) lays out a detailed picture of how Amazon’s centralized people operations allegedly produce gender-based pay gaps across its corporate workforce. The two named plaintiffs, both former employees based in King County, Washington, are seeking to represent a class of all women who held positions at Job Levels 4 through 8 in the state. 

The central allegation is straightforward: Amazon pays women less than men who do substantially similar work, and it restricts women’s opportunities to advance. What makes the case stand out for HR leaders is that the alleged discrimination doesn’t stem from rogue managers or isolated decisions. Instead, the filing points to the very systems most HR departments would recognize as best practice — standardized job architecture, algorithmic compensation, and structured promotion cycles. 

Amazon’s job classification system sits at the heart of the claims. The company organizes employees into Job Families, Job Levels, and Job Codes, with certain codes labeled “tech” and others “non-tech.” According to the filing, the “tech” label doesn’t require any specific coding ability, but it does come with a significantly higher pay scale. The plaintiffs allege that Amazon routinely slots women into non-“tech” codes while giving men the higher-paying “tech” designation — even when they work side by side on the same teams doing the same things. 

The filing also takes aim at how Amazon sets pay. After an employee’s initial compensation is determined at hire, the company allegedly uses a single automated algorithm — fed by Job Level, Job Family, and performance rating — to calculate ongoing pay. Managers have little room to adjust the output. The plaintiffs argue this system bakes in and perpetuates gender-based disparities. 

Promotion practices draw scrutiny too. Amazon allegedly limits promotions to fixed cycles — twice a year for senior levels, four times a year for junior ones — and bars managers from promoting employees outside those windows. Even when someone takes on a higher-level role through an internal transfer, they reportedly cannot receive the corresponding pay or title until they clear the formal promotion process. 

The named plaintiffs offer concrete examples. Amy Cisneroz, a former L7 Principal Product Manager, alleges she held a non-“tech” code while a male colleague doing substantially similar work on her team carried a “tech” designation and higher compensation. Gayatri Srinivas, a former L6 Senior Technical Writer with over two decades of experience, alleges her own manager told her that her salary fell below industry standard for her level and experience. 

No determination has been made on the merits of the case. Amazon has not yet publicly responded to the claims. 

Source – https://www.hcamag.com/us/specialization/diversity-inclusion/class-action-accuses-amazon-of-using-hr-systems-to-shortchange-women/571273

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