A hotel in Miami has come under fire for outsourcing its front desk operations to India. This has created a wave of online response over the growing trend of American jobs being sent overseas. It is reported that when guests check into the hotel, a virtual representative thousands of miles away in India greets them via video call rather than a local receptionist.
What does the tweet say?
The tweet reads: “Miami hotel has outsourced their front desk to India. Guests are checked in virtually on video call with an Indian representative More American jobs outsourced overseas. At some point this should just become illegal. If you make money in America, you should hire Americans.”
Are Indians taking away jobs from Americans?
Indian professionals make up a large part of the US tech workforce because they are skilled and there is high demand in areas like software engineering, data science, and AI. In 2023, over 70% of all H-1B work visas went to Indian applicants. This shows how much US companies depend on Indian talent, especially in tech roles where there are not enough local workers.
Indian students and workers also play a big role in programmes like OPT, making up nearly half of all participants in STEM fields. Their presence helps drive innovation and supports the US tech economy. Whenever there are economic challenges or mass layoffs, debates about foreign workers often come up. But recent tech layoffs have mainly been caused by automation, AI replacing routine jobs, and companies cutting costs worldwide, not because of Indian workers being hired.
‘This is so awful’
Netizens are furious over this tweet. A user noted, “In reality , this task could be performed by AI. But an outsourced job means a lower consumer price – so I don’t mind making lions local, but are consumers happy to pay higher prices for this change.” Another claimed, “Why aren’t we tariffing these foreign phone centers, if not simply outlawing them? It’s shipping American jobs overseas, just like when we buy anything else from a foreign nation.”
“It’s weird how hotels, Dunkin Donuts, 7-11s, and gas stations are now mostly owned and run by Indians. I wonder how that pipeline works,” stated a netizen. “What hotel, so I can be sure to avoid it?,” told a user. “AMERICANS ARE DONE WITH THE OUTSOURCING OF OUR JOBS!!! President Trump – PLS DO SOMETHING. Make it illegal or tax/tariff the hell out of companies that do this!!!,” a netizen noted.