The realization is brought about by the employee who recognizes that the same process now entails much more paperwork than was expected. In effect, it may entail constant reporting, constant checking in, and other such processes to make sure that everything is going according to plan.
The actual process of the task hasn’t been altered, but the scrutiny associated with carrying out such activities increases considerably. What this change entails is not always clear to employees, who find themselves asking why there is suddenly an increase in scrutiny. Studies conducted by the National Academies Press indicate that increased supervision is common during times of organizational change.
Oversight is commonly a response to uncertainty
Many times, organizations tend to enhance their reporting procedures when they experience uncertainties. In this case, the idea is to accumulate additional information that will help to eliminate risks and stabilize operations during the transition period. Nonetheless, according to numerous studies concerning organizational behavior, too much surveillance can be viewed as an indicator of distrust, regardless of the actual intent. Eventually, workers feel that their independence is decreasing, as attention turns from results to adherence to guidelines. It changes the nature of the job as people start prioritizing fulfilling reporting obligations over the proper implementation of the task.
What is the psychological effect of constant monitoring?
Increased supervision can affect not only behavior but also perceptions. Studies from Springer publications have found a connection between increased supervision and job insecurity, as well as job dissatisfaction, especially when an employee does not know why such increased supervision is necessary. In such a case, stress and lack of motivation are likely outcomes, which can negatively affect performance. At this point, clarity is important so that supervision is supportive rather than discouraging.